Answered By: ILL Team Last Updated: 12 Feb, 2018 Views: 14
Once a request has been submitted on your behalf we are unable to cancel it. When it arrives you will be charged for the request irrespective of whether you collect the item or not. We cannot guarantee that material you request will arrive by a particular date.
If there is a delay in your request we will keep you informed. Please contact the interlibrary loans team if you have any concerns about the delay in your request.