Answered By: E-library Team
Last Updated: 01 Oct, 2015     Views: 2257

Your firewall may block access to high port numbers (above 443 for example). We have taken steps to remove this type of barrier. If you see any links with the following URL strings try removing the string from the URL, for example: - or -

Then, if you are off campus, find an "Institutional" log in link on the page and select Brunel University from the UK Access Management Federation list. You may log on via this alternative Access Management System with your Brunel University Network username and password (see separate FAQ in links).

Note, also, that we put "Alternative" links under the description of most of our databases on our Databases A-Z web page so that you can log in using your "Institutional" credentials.

If you are off campus you may use the Connect Portal's AnyConnect VPN software (but note that you might not be able to use VPN software at your workplace due to security restrictions). The VPN client is supported by the Computer Centre's Connect Team -- if you need advice, log on to the Connect Portal and use the contact form, or drop in to the Connect Advisory Service in the Bannerman Centre (BC005) during the advertised opening times.

If you still cannot access the e-resource, check to see if we have any online holdings (use Library Search, the E-Journals A to Z or the Library catalogue for e-books) or a digital reading for your course. If we do not, there may be a print version available in the Library - check the Library catalogue for the journal (periodical) title rather than the article title.

If you do not find any holdings then you may purchase the article via our Inter Library Loans service.