If you have lost a book please contact the Library as soon as possible with your Library card number and author/title details of the lost item.
- We do not accept replacement copies of books, therefore a bill for the replacement cost of the book, as listed by our usual book supplier, will be applied to your account. If the item has been recalled, any Recall overdue fines accrued to the date you report it as lost will be remain payable.
- The item remains on loan to your account until the replacement cost is paid via the Library online payments system or by card at the Help Desk or the invoice is passed to Student Finance.
Please Note: If the item is found and returned before the bill is paid or passed to Student Finance, the replacement cost is automatically waived but any overdue fines will be still be due and payable on the Library account.
- If the replacement cost remains on your account for more than a few weeks, the invoice is passed to Student Finance. At this point the item is no longer on your account but the invoice can be paid via the My Money page on e-Vision instead.
- If the book is found within 6 months of the invoice being passed to Finance (but remains unpaid), the invoice can still be cancelled once the book is returned to the Library. However, if the invoice has already been paid, no refunds are given.
