Answered By: Mark Ulrich
Last Updated: 16 Sep, 2025     Views: 4327

If your ID card has been lost or stolen you should:

  • Let us know as soon as possible - we will bar your card so that no one else can borrow books on it
  • If you find your card again (before getting a replacement one) bring it to the Help Desk - we will unbar it for you
  • Contact the Student Hub to order a replacement - replacement cards cost £12
  • Once you've got your replacement ID card - please let us know so that we can update your ID card on our system

 

It's important that you let us know as soon as possible if your card has been lost or stolen. You may be responsible for any lost or damaged books borrowed on your card before you reported its loss.