Q. Clinical Key Student login problems
If you are having problems logging into ClinicalKey Student, try some of the tips below:
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Make sure to sign in using your Brunel University login details via the 'log in to access online resources'.
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Google Chrome or Microsoft Edge are recommended as browsers that best support ClinicalKey.
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Do NOT search for ClinicalKey using Google as these links will not work. Always use the link provided by Brunel University library on the Databases A-Z list on the homepage.
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If the URL is correct but doesn’t work, try clearing the cache on your browser and try logging in again.
To clear the cache in Google Chrome:
- On your computer, open Chrome.
- At the top right, click More .
- Click More tools. Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
To clear the cache in Microsoft Edge:
- Click on the three small dots in the top right corner of Edge.
- Select Settings > Privacy, search and services.
- Find the heading Clear browsing data and click Choose what to clear.
- In the time range box, select Last 24 hours from the list.
- Ensure you tick all the boxes listed and click Clear now.
If you continue to have trouble, please contact the Library team via LibChat or email: library@brunel.ac.uk.