Answered By: E-library Team
Last Updated: 24 Sep, 2015     Views: 86

Sometimes linking from the Library@Brunel search results can fail because, for example, the OpenURL link resolver cannot open the document at the correct start page. You might see an error message like this: (see image below).

HeinOnline Error

Sorry, the Volume/Page you are attempting to access for the title citation selected does not exist in HeinOnline.

Page 1 not found in volume hein.journals/empear50


Hein Online linking error message


There are two things you can do to resolve this problem:


1. Use the "Browse Journal" link on the right-hand helper frame and browse on to the relevant volume, issue and page number. Helpfully, the full reference is given on the right-hand helper frame (see images above and below).


Hein Online - browse to journal via right-hand helper frame


Hein Online - browsing to the article's journal and issue


2. Or you may use the "Also available online from: try a different source" drop-down menu, if one exists. In this case there is an alternative source: Business Source Premier on EBSCOhost.


Also available from - try a different source via the right-hand helper frame


If you are using Inernet Explorer you may find that the PDF content does not display. If so, see the related LibAnswer link below.