Answered By: E-library Team
Last Updated: 25 Apr, 2019     Views: 2554

RefWorks Citation Manager is a reference manager for use with Word 2016 on either Windows or Mac OSX (*see below).

It is compatible with either legacy RefWorks 2.0 or with new RefWorks 3.0.

You may install RefWorks Citation Manager (RCM) from Word 2016's Insert tab > Add-ins > Word Store > then search for RefWorks - select the RefWorks Citation Manager add-in and add it by clicking the 'trust it' button. You will then be requested to enter your RefWorks log in details before you can start using it.

Word Store - search for RefWorks then follow the installation instructions

New users may choose to start with the new version of RefWorks 3.0 now and use the RCM add-in.

Mac users who only have Microsoft Word 2016 you should use the new RefWorks Citation Manager Add-In.

* Brunel University London now offers all members a version of Microsoft Office 365 free, under an educational licence, for the duration of your studies (staff members may also take advantage of this offer). You may obtain the package by logging on to the Brunel Connect Portal ( and then, under My Apps, sign in to Microsoft Office 365.

If you find that RCM fails to load on a subsequent session, you may need to sign in to MS Office 365 (for example via the Brunel Connect Portal above) before RCM will be enabled. After you leave Brunel you are permitted to continue using your RefWorks account but you would need to pay for your own Office 365 licence to continue using the RCM add-in.

Windows users who have installed Word 2013 on their devices should note that this version (or an earlier version of Word) is not compatible with RefWorks Citation Manager and you should use Write-N-Cite 4 instead (see link below).

Comments (2)

  1. Is there an off-line installer for this add-in? we have many kiosk library computers for students and the Microsoft store is disabled. Now that Write-N-Cite is no longer viable due to the new Oracle Java Client licensing we need to switch to something else and Citation Manager is the obvious choice.

    Many thanks.
    by Darren Collins on 23 Apr, 2019.
  2. Darren

    Thank you for your question. As far as I am aware, RCM does not offer an offiine installer. We prefer visitors to bring their own devices - we do not provide any applications on our kiosks beyond a modified web browser so I have not explored this issue further.

    I believe that WNC4 will continue to function on JRE (not JSE) even if Java v. 8 cannot be updated after reaching end-of-life (Java for OSX is based on Java v.6 !)
    by Dom Benson on 25 Apr, 2019.